@tailwind base;@tailwind components;@tailwind utilities;:root{color:#111827;background:#f5f7fb;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-synthesis:none;text-rendering:optimizeLegibility}*{box-sizing:border-box}body{margin:0;min-width:320px;background:radial-gradient(circle at 20% 0%,rgba(240,78,35,.12),transparent 28rem),linear-gradient(180deg,#07111f,#101827 26rem,#f5f7fb 26rem)}a{color:inherit;text-decoration:none}button,input,textarea,select{font:inherit}.support-shell{min-height:100vh}.support-nav{align-items:center;color:#fff;display:flex;gap:1.5rem;justify-content:space-between;margin:0 auto;max-width:1180px;padding:1.25rem 1.5rem}.brand-mark,.support-nav nav,.user-pill,.nav-cta,.eyebrow,.hero-search,.panel-action,.section-heading,.read-time,.article-meta,.ticket-meta,.inline-form{align-items:center;display:flex}.brand-mark{gap:.7rem;font-weight:800}.brand-mark img{height:28px;width:auto}.support-nav nav{gap:1.25rem;color:#ffffffbf;font-size:.94rem}.support-nav nav a:hover{color:#fff}.user-pill,.nav-cta{border:1px solid rgba(255,255,255,.16);border-radius:999px;color:#ffffffd1;gap:.45rem;max-width:280px;overflow:hidden;padding:.62rem .9rem;text-overflow:ellipsis;white-space:nowrap}main{margin:0 auto;max-width:1180px;padding:0 1.5rem 4rem}.support-hero{color:#fff;display:grid;gap:2rem;grid-template-columns:minmax(0,1.4fr) minmax(280px,.6fr);min-height:500px;padding:5rem 0 3rem}.hero-copy h1,.article-document h1,.ticket-compose h1,.admin-hero h1{letter-spacing:0;line-height:1;margin:0}.hero-copy h1{font-size:clamp(2.8rem,6vw,5.9rem);max-width:920px}.hero-copy p,.ticket-compose p,.admin-hero p{color:#ffffffb8;font-size:1.18rem;line-height:1.7;max-width:720px}.eyebrow{color:#ffb199;font-size:.82rem;font-weight:800;gap:.45rem;letter-spacing:.12em;margin-bottom:1rem;text-transform:uppercase}.hero-search{background:#fff;border-radius:8px;box-shadow:0 28px 80px #0000003d;color:#64748b;gap:.8rem;margin-top:2rem;max-width:760px;padding:1rem 1.15rem}.hero-search input{border:0;color:#111827;flex:1;font-size:1rem;min-width:0;outline:0}.hero-panel{align-self:end;background:#fffffff0;border:1px solid rgba(255,255,255,.5);border-radius:8px;color:#111827;padding:1.4rem}.panel-topline,.support-metric,.article-row,.ticket-card,.admin-ticket{border-bottom:1px solid #e5e7eb}.panel-topline{display:flex;justify-content:space-between;padding-bottom:1rem}.support-metric{padding:1.2rem 0}.support-metric strong{display:block;font-size:2.2rem}.support-metric span{color:#64748b}.panel-action{background:#f04e23;border-radius:8px;color:#fff;gap:.45rem;justify-content:center;margin-top:1rem;padding:.95rem}.category-grid{display:grid;gap:1rem;grid-template-columns:repeat(3,minmax(0,1fr));margin-top:-2rem}.category-card,.article-section,.article-document,.ticket-compose,.ticket-list,.admin-column,.admin-hero{background:#fffffff5;border:1px solid #e5e7eb;border-radius:8px;box-shadow:0 18px 60px #0f172a14}.category-card{padding:1.4rem}.category-icon{align-items:center;border-radius:8px;color:#fff;display:flex;height:44px;justify-content:center;width:44px}.category-card h2,.article-row h3,.ticket-card h3{margin:1rem 0 .45rem}.category-card p,.article-row p,.ticket-card p,.article-summary{color:#64748b;line-height:1.6}.category-card span{color:#f04e23;display:inline-block;font-weight:800;margin-top:.75rem}.article-section{margin-top:1.2rem;padding:1.3rem}.section-heading{justify-content:space-between;margin-bottom:1rem}.section-heading span{align-items:center;display:flex;font-weight:900;gap:.5rem}.section-heading a{color:#f04e23;font-weight:800}.article-row{display:flex;gap:1rem;justify-content:space-between;padding:1.25rem 0}.article-row:last-child,.panel-topline:last-child,.ticket-card:last-child{border-bottom:0}.article-kicker{color:#f04e23;font-size:.8rem;font-weight:900;text-transform:uppercase}.tag-row{display:flex;flex-wrap:wrap;gap:.45rem;margin-top:.8rem}.tag-row small,.mini-list span{background:#eef2ff;border-radius:999px;color:#374151;padding:.34rem .62rem}.read-time,.article-meta{color:#64748b;gap:.45rem;white-space:nowrap}.article-page{max-width:920px;padding-top:2rem}.back-link{color:#ffffffc7;display:inline-block;margin-bottom:1.2rem}.article-document{padding:clamp(1.4rem,4vw,3rem)}.article-document h1{font-size:clamp(2.2rem,5vw,4.5rem);margin-top:.6rem}.article-meta{border-bottom:1px solid #e5e7eb;flex-wrap:wrap;gap:1rem;margin:1.4rem 0;padding-bottom:1.4rem}.article-body{color:#243041;font-size:1.08rem;line-height:1.9}.ticket-layout,.admin-grid{display:grid;gap:1.2rem;grid-template-columns:minmax(320px,.78fr) minmax(0,1.22fr);padding-top:2rem}.ticket-compose,.ticket-list,.admin-column,.admin-hero{padding:1.4rem}.ticket-compose,.admin-hero{background:#111827;color:#fff}.support-form{display:grid;gap:.85rem;margin-top:1.3rem}.support-form label{color:#ffffffc7;display:grid;gap:.45rem;font-weight:800}.support-form input,.support-form textarea,.support-form select,.inline-form input{background:#fff;border:1px solid #d1d5db;border-radius:8px;color:#111827;outline:0;padding:.85rem .9rem;width:100%}.support-form textarea{min-height:150px;resize:vertical}.support-form button,.inline-form button,.admin-ticket button,.ghost-button,.reply-form button,.icon-button{align-items:center;background:#f04e23;border:0;border-radius:8px;color:#fff;cursor:pointer;display:flex;font-weight:900;gap:.45rem;justify-content:center;padding:.9rem 1rem}.ghost-button,.icon-button{background:#f8fafc;border:1px solid #e5e7eb;color:#374151;padding:.55rem .75rem}.icon-button{border-radius:999px;font-size:1.25rem;height:36px;line-height:1;padding:0;width:36px}.ticket-card{padding:1rem 0}.ticket-card.clickable{cursor:pointer}.ticket-card.clickable:hover h3{color:#f04e23}.ticket-list .ticket-card:first-of-type{padding-top:0}.status-pill{border-radius:999px;display:inline-block;font-size:.74rem;font-weight:900;padding:.28rem .58rem;text-transform:uppercase}.status-pill.open{background:#fee2e2;color:#991b1b}.status-pill.in_progress,.status-pill.waiting_customer{background:#fef3c7;color:#92400e}.status-pill.resolved,.status-pill.closed{background:#dcfce7;color:#166534}.ticket-meta{color:#64748b;gap:.6rem;margin-top:.8rem}.ticket-meta span{background:#f3f4f6;border-radius:999px;padding:.32rem .58rem}.notice,.empty-panel{align-items:center;background:#fff7ed;border:1px solid #fed7aa;border-radius:8px;color:#9a3412;display:flex;gap:.55rem;margin-bottom:1rem;padding:.85rem}.notice.success{background:#ecfdf5;border-color:#a7f3d0;color:#047857;margin:1rem 0}.notice.danger{background:#fef2f2;border-color:#fecaca;color:#991b1b;margin:1rem 0}.empty-panel{background:#f8fafc;border-color:#e5e7eb;color:#64748b;justify-content:center;min-height:120px}.conversation-panel{background:#fff;border:1px solid #e5e7eb;border-radius:8px;box-shadow:0 24px 80px #0f172a29;margin-top:1.2rem;overflow:hidden}.conversation-header{align-items:flex-start;background:#f8fafc;border-bottom:1px solid #e5e7eb;display:flex;gap:1rem;justify-content:space-between;padding:1.1rem}.conversation-header h2{margin:.7rem 0 .3rem}.conversation-header p{color:#64748b;margin:0}.conversation-thread{display:grid;gap:.85rem;max-height:420px;overflow:auto;padding:1rem}.message-bubble{border:1px solid #e5e7eb;border-radius:8px;padding:.9rem}.message-bubble.agent{background:#fff7ed;border-color:#fed7aa}.message-bubble.customer{background:#f8fafc}.message-meta{align-items:center;color:#64748b;display:flex;flex-wrap:wrap;gap:.6rem;justify-content:space-between}.message-meta strong{color:#111827}.message-bubble p{color:#243041;line-height:1.65;margin-bottom:0}.message-bubble small{color:#9a3412;font-weight:900}.reply-form{border-top:1px solid #e5e7eb;display:grid;gap:.8rem;padding:1rem}.reply-form label{color:#374151;display:grid;font-weight:900;gap:.45rem}.reply-form textarea{border:1px solid #d1d5db;border-radius:8px;min-height:110px;padding:.85rem;resize:vertical}.reply-form button{justify-self:start}.admin-layout{padding-top:2rem}.admin-hero{align-items:end;display:flex;justify-content:space-between}.admin-hero h1{font-size:clamp(2.2rem,4vw,4rem)}.admin-stats{display:grid;gap:.7rem;min-width:220px}.admin-stats span{background:#ffffff14;border-radius:8px;padding:.85rem}.admin-stats strong{display:block;font-size:1.7rem}.admin-grid{grid-template-columns:minmax(0,1.15fr) minmax(320px,.85fr)}.admin-column.wide{min-width:0}.admin-ticket{padding:.9rem 0}.admin-ticket button{margin-top:.8rem}.ticket-actions{display:flex;flex-wrap:wrap;gap:.6rem}.ticket-actions button{margin-top:0}.filter-control{align-items:center;border:1px solid #e5e7eb;border-radius:8px;color:#64748b;display:flex;gap:.45rem;padding:.45rem .65rem}.filter-control select{border:0;color:#111827;outline:0}.support-form.compact label{color:#374151}.support-form.compact button{justify-self:start}.spaced{margin-top:2rem}.inline-form{gap:.6rem}.inline-form button{aspect-ratio:1;padding:.85rem}.mini-list{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:1rem}.mini-list.editable span{align-items:center;display:inline-flex;gap:.35rem}.mini-list.editable button,.mini-actions button{border:0;border-radius:999px;cursor:pointer;font-size:.72rem;font-weight:800;padding:.25rem .45rem}.mini-list.editable button{background:#fff;color:#374151}.mini-admin-list{display:grid;gap:.7rem}.mini-admin-row{align-items:center;background:#f8fafc;border:1px solid #e5e7eb;border-radius:8px;display:flex;gap:.8rem;justify-content:space-between;padding:.85rem}.mini-admin-row strong{color:#111827;display:block}.mini-admin-row small{color:#64748b;display:block;margin-top:.2rem}.mini-actions,.pager-row{align-items:center;display:flex;gap:.5rem}.pager-row{border-top:1px solid #e5e7eb;color:#64748b;justify-content:space-between;margin-top:1rem;padding-top:1rem}.danger-button,.mini-list.editable button:last-child{background:#fef2f2!important;color:#991b1b!important}.empty-state{color:#fff;padding:4rem 0}@media (max-width: 860px){.support-nav{align-items:flex-start;flex-direction:column}.support-nav nav{flex-wrap:wrap}.support-hero,.category-grid,.ticket-layout,.admin-grid{grid-template-columns:1fr}.support-hero{min-height:auto;padding-top:3rem}.category-grid{margin-top:0}.article-row,.admin-hero{align-items:flex-start;flex-direction:column}.read-time{white-space:normal}}